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New Client Information

Dear Valued Client:


Thank you for choosing Caplan & Wong CPAs to assist with your tax needs. 

Below are the tax engagement procedures for our clients' reference. 

Please read the guidelines and follow the instructions carefully to ensure efficient processing of your tax return. 

For fast access, please bookmark (Ctrl+D) this page to your browser.


1. New Client Form

Please fill out our New Client Basic Information Form



2. SmartVault: Cloud-based, Secure Document Exchange Portal 

An email will be sent to you with a link to sign up for our SmartVault secure (bank-grade encrypted), cloud-based file-sharing portal. 

After initial sign-up, please access SmartVault Client Portal Login on our website at  



3. Your Prior Year Tax Return (Latest Year Filed)

Please upload your prior year tax return to the SmartVault Client Portal.



4. Tax Organizer + Engagement Letter

A paper or electronic organizer will be sent to you to fill out some of your tax information.  In addition, please print, sign the enclosed engagement letter and upload it back to the Client Portal. 

Note: For first-year clients the organizer is meant to be comprehensive.  After the first year, it will narrow down to only include items that are specifc to your tax situation. 



5. Upload Your Tax Documents

Please upload all pertinent tax documents to the SmartVault Client Portal - Client Source Document Folder.

Here's a short tutorial on How to Upload Documents to SmartVault.

Please inform when this step is at least 90% complete,  after which we will start working on your return.

Note: Certain forms such as K1s and 1099-B normally takes longer to be furnished, please inform us to get started while those documents are pending.



6. Draft Return for Your Review

A draft return will be sent for your review via SmartVault. 

Please inform once you approve the return.



7. E-file Authorization Form Signatures

Efile authorization forms will be sent to you for e-signatures via Docusign. 

Once signatures received, we will efile your returns.  



8. E-file Acceptance Confirmation Letter

After your returns are e-filed, IRS and State acceptance confirmation letters will be mailed to you.



9. Final Copy of Your Tax Return + Payment vouchers

The below will be saved to your SmartVault portal - Folder "Final Tax Return - Govt Copy" :

a. If you have a balance due - Federal and state vouchers with instructions for payment.

b. If you need to pay estimated taxes for upcoming tax year - Federal and state voucher with instructions for payment.

c. Final copy of your tax return 




10. Your Invoice

An invoice will be mailed to you for payment.

Currently we accept checks, or credit card for a small fee (average 3.75%).  Please ask if you would like to pay by credit card.

More convenient forms of payment are coming soon! 


Thank you, we appreicate your business.